Our Policies

Customer Care

 

Let’s raise a glass, because our legendary Barossa Valley has only grown better with time. Offering world-class wine, winemakers, and wineries, Barossa Valley and 1847 Wines are ready to welcome you with a taste of the good life.

The Sale Contract

Is made at our licensed premises from where the goods will be dispatched under our Producers Licence.

Payment

No obligation to sell the goods will arise until we accept your order, and receive payment.  Orders cannot be cancelled once accepted, unless by arrangement with us.

Risk and Title

Risk and title in the goods pass to you upon delivery of the goods to the Delivery Address.

 

Price

Our prices are subject to variation – the price payable for the goods is the price applicable on the date when we confirm your order.

The quoted price does not include the delivery and handling fee (if applicable) in respect of each order.  The total amount payable is the price for each of the goods, together with the applicable delivery and handling fee.  

Limitation of Liability

Nothing in this Contract is to be interpreted as having the effect of excluding, restricting or modifying any condition or warranty, or right or liability implied by any applicable legislation into the arrangement between us and you, if such exclusion, restriction or modification would be void or prohibited by the legislation.

To the extent that we breach any condition or warranty implied into the arrangement between us and you and which cannot be excluded or modified, 1847 Wines’ liability is limited to, at our discretion, either: (i) replacement of the goods or supply of equivalent goods; (ii) payment of the cost of replacing the goods or acquiring equivalent goods; and in the case of services, to: (i) supply of the services again; or (ii) payment of the cost of having the services supplied again.

Subject to the above, we are not liable to you (or to any third party claiming through you) for, and you release us from, any loss, liability, damage, expense or cost whatsoever and includes (without limitation) indirect or consequential loss or damage, loss of profits or business opportunity,  and damage to equipment or property (“Loss”) caused by any act or omission of 1847 Wines, its employees or agents, and whether based on negligence or other tort, contract or otherwise.

Amendments

We may add to, delete, or otherwise change any of the terms of this Contract. We will notify you of any substantial changes to these terms & conditions. Your use of our service after notice will constitute your deemed acceptance of such changes.

Privacy & Safety

Summary

We take our responsibility to look after your personal information seriously.

Rather than a legalistic Privacy Policy we have tried to write a clear, open and transparent Privacy Policy. Here are a few highlights about the personal information we collect, how we use it, and your choices about its use:

  • We won’t sell your data.

  • We won’t spam your email or social networks.

  • We’ll be open and transparent as to how we will use your information.

 

Information About You

We use your Personal Information to communicate with you, provide you with information on our products and services, and to help us improve them. We collect your name and contact information and if you purchase through our website or Cellar Door, we also collect your payment information through third party online payment services.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.1847wines.com

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we generally collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you.

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Wix to power our online store. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural Advertising 

As described above, we use your Personal Information to provide you with marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by visiting the suggested common links:

Common Links Include:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/

 

Do Not Track 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at tasting@1847wines.com

Wholesale Inquiries

Distributors details coming soon. 

Payment Methods

Credit / Debit Cards
PAYPAL

Offline Payments